What Information We Collect
When you register with AW33, we collect details such as your name, date of birth, contact information and the documents you provide for verification. We also record your deposits, withdrawals, bets and game activity.
Like most websites, we automatically collect technical data such as your device type, browser, IP address and how you use the site and app.
Why We Use Your Data
We use your information to run your account, process payments in NPR, confirm you are 18 or older, prevent fraud and meet our legal obligations. It also lets us apply responsible gaming tools you set, such as limits and self-exclusion.
If you agree, we may send you news about promotions like cricket match-day offers or festival bonuses. You can switch off marketing messages at any time in your account settings.
How We Protect It
AW33 uses encrypted connections and access controls to protect your personal and financial data. Only staff who need your information to do their job can see it.
We share data only with trusted partners who help us operate the service, such as payment processors, verification providers and game suppliers, and only as far as needed. We do not sell your personal data.
Cookies
Cookies help keep you logged in, remember your preferences and show us which pages are useful. Some are essential for the site to work; others are used for analytics.
You can manage or delete cookies through your browser settings, though blocking essential cookies may affect how AW33 works for you.
Your Choices and Rights
You can ask to see the personal data we hold about you, correct anything inaccurate, or request deletion where we are not required to keep it. Some records must be kept for a set period for legal and anti-fraud reasons.
To make a privacy request, contact AW33 support through the Help section. We may need to confirm your identity first.